Help Center How-To Guides

How to add follow-up messages

Nudge non-clickers with delayed follow-up messages after the first DM.

On this page

How to add follow-up messages

Follow-ups send extra DMs on a delay, typically a reminder at 1 day and a “last chance” at 3 days.

Step 1: Open the automation

Scroll to the Follow-ups section at the bottom of an Instant Automation.

Follow-ups section in automation editor

Step 2: Click “Add follow-up”

Add follow-up button

Step 3: Set the delay

Pick a number and a unit (minutes, hours, or days). Botyoo waits exactly that long after the first DM before sending.

Follow-up delay field with number and unit

Step 4: Write the follow-up message

Compose the message. Attach an image or link if you want.

Follow-up message editor

Step 5: Stack more follow-ups

Click + Add again to stack additional steps. Each new step is added below the previous one with its own delay and message, Botyoo sends them in order, waiting the delay between each.

A common 3-step sequence:

StepDelayPurpose
11 dayGentle reminder
23 daysLast-chance
37 daysRe-engagement

Step 6: Save

Save the automation. Follow-ups start running on every new contact captured.

What’s next

Was this article helpful?